As the travel industry evolves, an increasing number of destinations are prioritising inclusivity for neurodivergent individuals, particularly those on the autism spectrum. For many, the challenges of travel can be overwhelming, with crowded spaces, complex social interactions, and sensory overload making the experience daunting.
According to the World Health Organization, autism affects approximately 1% of children globally, and the range of symptoms varies widely. Travel can be rewarding for autistic individuals when their unique needs are accommodated, offering opportunities for enhanced social skills, communication, and self-awareness.
Recognising these challenges, the International Board of Credentialing and Continuing Education Standards (IBCCES) has been leading the way in training hospitality and tourism professionals to create more welcoming environments for autistic visitors. With over 300 businesses now listed as Autism-Certified Centres, including three fully certified destinations, the movement towards autism-friendly travel is gaining momentum, with other locations like Dubai and Greater Palm Springs currently pursuing certification.
The training provided by IBCCES incorporates insights from experts and autistic individuals to create effective strategies for supporting neurodivergent travellers. The organisation offers various certifications, including "Certified Autism Destinations," where most local tourism businesses are trained, and "Autism Certified Cities," where entire communities embrace autism-friendly practices.
The latest addition to this list is Traverse City, Michigan, which received its certification in August 2024. The city’s commitment to inclusivity stems from a desire to ensure all visitors can enjoy its scenic beauty and attractions. The Dennos Museum in Traverse City is leading the charge with autism-friendly amenities, such as quiet spaces and sensory maps, and is planning events like a sensory-friendly Halloween to enhance accessibility.
Mesa, Arizona, holds the distinction of being the first autism-friendly city in the US, certified in 2019. This initiative grew from local leaders’ personal experiences and blossomed into a citywide effort, showcasing the growing recognition of the need for inclusive travel.
Beyond these cities, several other destinations around the world are becoming more autism-friendly:
Orlando, Florida: Home to major theme parks that offer sensory-friendly experiences, including quiet areas and staff trained to assist autistic visitors.
San Diego, California: Features autism-friendly initiatives at attractions like the San Diego Zoo and SeaWorld, with sensory guides and trained staff.
Cedar Point, Ohio: This amusement park provides resources for families with autistic children, including quiet areas and staff training.
London, UK: Attractions such as the British Museum and the Natural History Museum offer autism-friendly days and resources, including sensory maps.
Hershey, Pennsylvania: Hersheypark implements autism-friendly initiatives, offering sensory-friendly events and quiet zones.
New York City: Museums like the Metropolitan Museum of Art provide sensory-friendly programming and resources for autistic visitors.
Sydney, Australia: Taronga Zoo offers sensory maps and quiet areas, along with staff training to support families.
Tokyo Disneyland, Japan: The park has introduced special services for guests with autism, including quiet rooms.
As more cities and destinations attune themselves to the needs of autistic travellers, there is hope that this trend will represent a lasting change in the industry, fostering an environment where all travellers can be embraced and welcomed.