Corporate Travel Management (CTM) has appointed Darren Toohey as its chief sales & customer officer, effective immediately.
In this newly created role, Toohey will focus on customer acquisition and enhancing value for clients through CTM’s technology, service, and partnerships. He brings 20 years of experience in senior sales and leadership roles, including leading CWT’s global sales and customer retention team.
"I am excited to be joining CTM at a pivotal time for the company and the travel industry,” Toohey said. “As customer expectations continue to evolve and innovation reshapes business travel programmes, my focus will be on empowering our sales and account management teams to provide highly tailored, impactful solutions to our customers around the globe. By forging strong partnerships, exploring new opportunities, and utilising data-driven insights, I am committed to elevating CTM’s reputation as the go-to travel management company for exceeding customer expectations."
CTM’s global chief commercial officer, Ana Pedersen, said Toohey’s leadership would be crucial in driving the company’s global sales and account management strategy. "His leadership will be pivotal to advancing CTM’s competitiveness and ensuring we continue to deliver exceptional value to our new and existing customers," she said.