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Mobile technology and data security dominates iStock
Mobile technology and data security dominates
CWT’s annual travel manager survey, October-November
2014, was conducted with business travel and M&E professionals worldwide
across a range of industries, including Energy, Resources & Marine and US
Military & Government.
Carlson Wagonlit Travel
(CWT)’s annual travel manager survey reveals that data security and
mobile technology will have the highest impact on travel programmes in 2015.
Completed by over 1,100
travel managers, the survey also included key trends such as the sharing
economy and travel behaviour of the millennial generation.
Travel managers can
benchmark next year’s trends against the expectations of their peers, through a
new interactive website.
The survey shows that
respondents with a global remit think big data, the global economy and IATA’s
New Distribution Capability are areas that will have a high impact on their
global travel programs.
Regional travel managers selected
particular topics they felt were more significant in their regions:
In Asia-Pacific, travel managers ranked
low-cost carriers higher than any other region in terms of having an impact on
their travel programs.
Compared with other regions
travel managers in North America stated that mobile technology would have a
major impact on their travel programs.
David Moran,
executive vice president, Global Marketing & Enterprise Strategy, CWT,
said, “We saw a 9 per cent increase in responses this year, giving us more
insight than ever into the trends that will affect our industry next year.
“This helps us focus
our development on a range of innovative products and services to help our
clients across the world make the most of their travel programs, whatever their
priorities are in 2015.”