A Chinese tourist has faced backlash on social media and has been labelled as entitled after filing a police report about a misunderstanding with her train ticket in Malaysia. On October 23, she shared her complaints on Xiaohongshu after mistakenly buying an expensive train ticket at Kuala Lumpur International Airport (KLIA).
Thinking she was getting a cheap metro ride for RM55 (US$12), the tourist ended up on a high-speed express train that goes straight from Kuala Lumpur Sentral to both Terminal 1 and Terminal 2 of the airport. Struggling to understand English and local accents, she soon realised her mistake and asked for a refund.
“I barely understand English,” she said. “I thought it was a cheaper option, but it turned out to be the RM55 express line.”
The tourist expressed frustration with the lack of Chinese instructions and signage, stating, “There are no signs in Chinese, which made it difficult for me to navigate.”
After her experience, she reported the situation to the police, only to be told it wasn't something they could help with.
Her post quickly went viral, sparking mixed reactions from Malaysian netizens. Some people criticised her for going to the police, with one comment reading, “Didn’t you say you don’t understand the language? Do some research before travelling.” Others suggested that joining a tour group would have been a better option to avoid such issues.